Think about everyone’s safety and healthDECISÕES E SOLUÇÕES, the largest Real Estate Consulting network operating in Portugal, is providing its 100 agencies located from north to south of the country and islands and its 1,000 employees with a Guide to Good Practices for the Sale of Properties, in order to avoid any hygiene and safety risks.

According to Guida Sousa, National Coordinating Director of DECISÕES E SOLUÇÕES, “We are using all online tools to avoid contact between seller and customers as much as possible, but in fact, the physical visit to the property is the factor with the greatest impact on the purchase decision . In this sense, we created a guide that allows our 1,000 employees to continue their activity, without running any hygiene and/or safety risks. A guarantee for our network, but of course, also for all our customers”.

“The use of safety equipment will be essential, which is why our consultants always have masks, gloves and disinfectant and shoe protection in their car. And they can, whenever necessary, provide customers with this hygiene and safety material.” Adds the person in charge.

To reduce physical visits, DECISÕES E SOLUÇÕES offers virtual visits and holds virtual Open Houses, two highly advisable solutions to streamline the decision process and enhance the property promotion phase, which with these tools will have a greater probability of success of transaction.

Physical visits are being carried out preferably only to vacant houses and always with the consent of the selling client. If the property is inhabited or occupied by property, these visits can take place after agreement between parties and respecting all security measures, one of which will be the non-presence of the owner, only two people must be in the property, the purchasing client and the real estate agent.

Open Houses that begin to be held physically will have to comply with the following rules, some of which were already in use before:
• The property must be disinfected;
• It can only be visited by one client at a time, accompanied by their real estate consultant;
• Mandatory use of masks, gloves and shoe protection;
• Mandatory hand disinfection;
• Airing the property whenever a visit takes place.

At this point it will be natural for the exclusivity regime to gain great strength, relevance and importance, as it will be logical that having a single competent and capable interlocutor will possibly be of great added value for the customer who wants to sell.

Therefore, sharing becomes evidently necessary and also requires procedures, such as:
• Disinfection of keys;
• Dispensing with the need for the presence of a real estate consultant;
• As with any visit, the owner must not be present.

DECISÕES E SOLUÇÕES is a national company that provides a personalized and independent advisory service to individuals and companies, with 360º solutions in terms of buying, selling and renting properties, as well as in terms of bank credit, insurance, renovation works and construction of houses.

The brand currently has around 100 agencies, 1000 employees and more than 400,000 customers distributed nationwide.